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FAQ

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How soon can we get a reply after we send you an inquiry?

In working days, we will reply to you within 10 hours after receiving the inquiry.

Are you a direct manufacturer or a trading company?

We have three factories, and we also have our own international trade department, we produce and sell products by ourselves.

What products can you provide?

We mainly produce metal and plastic trolleys, metal and plastic shopping baskets, and PVC price tags.

What application fields do your products mainly involve?

Our products almost cover most of the types of shelves and accessories required by supermarkets.

Can you make customized products?

Yes, we accept customized products, and we develop and produce products based on drawings or samples provided by customers.

Are you producing standard parts?

Yes, in addition to customized products, we also have some major existing products that have certain standard specification coefficients.

What is the production capacity of your company?

Our four factories all have different numbers of assembly lines, and the production capacity is strongly guaranteed.

How many employees does your company have, and how many technicians are there?

The company currently has more than 30 employees, including more than 5 professional technicians and 5 engineers.

How does your company guarantee product quality?

We will have corresponding inspections after each process. For the final products, we will conduct full inspections according to customer requirements and international standards.

What is the payment method?

When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C can also be accepted.

How are the goods delivered to customers?

Usually we ship by sea, because we are close to Ningbo Port and Shanghai Port, seaborne export is very convenient. Of course, if the customer’s cargo is urgent, we can also transport it by air. Ningbo Airport and Shanghai International Airport are very close to us.

Where are your goods mainly exported to?

Our products are mainly exported to dozens of countries such as the United States, Germany, Japan, Spain, Italy, Britain, South Korea, Australia, Canada and so on.